From the Top Down

The only book that addresses the senior decision-maker's role in developing a strategy and resources for high-quality volunteer engagement. It explains fundamental subjects that must be considered at the top executive level, including developing a vision for volunteer involvement, creating policies and setting expectations, budgeting and finding funds to support volunteers, hiring the best staff leader, assessing the impact of volunteer contributions, and dealing with legal, risk management, and insurance issues. The new 2010 edition includes information on managing volunteer involvement during an economic downturn, dealing with resistance by middle managers, the evolving vocabulary of volunteerism, new types of volunteering such as online service and voluntourism, the difference between a wage equivalency calculation and the true value of volunteers to an organization, and much more.